All sales of Bill payment on the Glxkart Platform are final with no refund or exchange permitted. You are also responsible for the information relating to data card and toll-tag Bill Payment and all charges that result from those Online Payment. Glxklart is not responsible for any Online Bill Payment for an incorrect Service/Consumer/Gas number or incorrect to all or data card information. However, if in a transaction performed by You on the Glxkart Platform, money has been charged to Your card or bank account and a recharge is not delivered within 24 hours of the completion of the transaction, then You shall inform us by sending an e mail to our customer services e mail address mentioned on the ‘Contact Us’ page on the Glxkart. Please include in the e-mail the following details – the mobile number (or Service/Consumer/Gas Bill account number or data card or toll-tag information), operator name, Bill Payment value, transaction date and order number. Glxkart will investigate the incident and, if it is found that money was indeed charged to Your card or bank account without delivery of the recharge, then You will be refunded the money within 20 working days from the date of receipt of Your e mail. All Refund to Your Card. It will take 3-21 working days for the money to show in Your bank account depending on Your bank’s policy.